phone: +39 091 9772510
Seabag Original Underwater uses the highest quality materials and the highest manufacturing standards in the world. All the products are guaranteed against all defects in material and workmanship for the lifetime of the product to the original purchaser. Should a product be found defective under this warranty, Siestas s.r.l. will replace it at our discretion. Normal wear, UV damage, abrasion, misuse, alteration, abuse, or improper care is not covered. Seabag Original Underwater will not be liable for any incidental or consequential damages resulting from the use of any of its products.
If you are not completely satisfied with your order, original purchasers are able to return new, unused Seabag Original Underwater products back to us for credit, refund or exchange . Products not in new, unused condition are not eligible for return. Standard return policy is 30 days after receipt. Original and return shipping costs are non-refundable.
In order to receive a full credit/refund the tags must still be attached to your product and/or the product must be in its original packaging. Original shipping, return shipping and custom altered products are non-refundable.
Please call Customer Service at +39 091 9772510, or email us at
email@example.com to get a return authorization number (RA #). This RA# should be written on your box AND on either a copy of your original invoice or on a brief note describing what you are returning and why. This MUST be included with your return to receive a full refund. Any returns sent to us without prior authorization, without noting the RA#, or missing documentation will result in a 15% processing fee. Any return sent to us with missing components, packaging or tags that are damaged or missing will be deducted at least 15% for processing and re-stocking.
If you purchased your bag at one of our Dealers, please contact them directly for returning/exchanging the bag.
Once you have contacted Crazy for Italia, received your RA#, and completed your documentation, please send products via a traceable method back to:
Via Eugenio Montale,3
20090 – Senago (MI)
Attn: 'Return Authorization #'
All in-stock items will be shipped within 2-3 business days excluding weekends and holidays. If your order is placed after 2:30 pm EST it will not be processed until the following business day.
Once shipped, please allow 7-10 business days for United States Postal Services (USPS) shipping within the contiguous US. Orders outside the contiguous US may take longer and be subject to additional freight cost, import fees & duties, depending on final destination. Any added costs are solely the responsibility of the purchaser. For international retail sales, alternate shipping arrangements, or urgent orders, please email
If you supply us with an email address, we will email your tracking number and your invoice on the day of shipment. All orders will be shipped via USPS unless otherwise requested. All shipping addresses must be physical locations. Please be aware that product availability and pricing are subject to change without notice.
Sealife S.r.l. respects our customer's privacy and does everything we can to protect your personal information. We do not and will not sell any of your information to other companies.
Any personal information collected during the ordering process, is used solely to verify that your card is valid and being used by you, our valued customer. We will only use this information to process your order and for shipping purposes.